Etech’s worldwide facilities – Onshore, Nearshore, and Offshore, have the capabilities to customise the solution that best healthy your entire needs. With Etech’s international outreach, Etech is always accessible to help your consumers and produce constant Outstanding activities.
A group of devoted leaders inside the Call Heart sector who will be obsessed with creating a extraordinary change for our
About us Etech provides following-generation BPO remedies. A global minority-owned small business, Etech has made and trademarked how to turn your info into strategic insights. Leveraging the power of synthetic furthermore human intelligence Etech improves schooling and coaching to focus on essential behaviors creating improved buyer activities and shareholder price. Etech launched in 2003 with only 400 workers and a single Get in touch with Heart in Nacogdoches, Texas.
Etech is really an omnichannel client engagement alternatives service provider for a lot of the earth’s read more top and most revered models. The encounter Etech has obtained throughout a wide array of company verticals makes it possible for us to consistently provide Outstanding, own consumer ordeals.
Learn More everyday living At Etech Etech believes in Performing difficult and playing really hard and strives to make staff members feel empowered and self-confident in the job They are really performing.
At QEval, we’re committed to serving to contact centers boost their general performance by means of clear, actionable insights. Our efficiency analytics stories offer you a specific breakdown of agent activities, consumer interactions, and operational bottlenecks, so you may make educated choices that lead to measurable improvements. With QEval, you don’t just get studies—you can get the instruments and recommendations to act on them.
Etech’s progressive technological know-how alternatives and professional leaders recognize your small business requirements and understand the strategic insights your model should generate results.
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The mixture of treatment, have faith in and Strength introduced to your business is what tends to make the lifestyle at Etech exclusive. Our CEO frequently claims, “If we deal with our individuals, the quantities will manage by themselves.”
improving your Speak to center’s general performance doesn’t should be complicated. With QEval College, you’ll gain use of critical resources and education that deliver exact, measurable improvements in agent functionality.
Meet Malisha, a shining star on our customer care workforce! From tackling responsibilities to experiencing pleasurable workforce activities, Malisha is aware how to maintain the balance involving perform and play. Her good Mind-set and group spirit make her a Pleasure to operate with.
a gaggle of devoted leaders while in the Make contact with Middle industry that are captivated with making a exceptional variance for our
Listed here are just some essential characteristics of what we provide: ✅ specific insights into agent general performance through complete analytics